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Bob – For the HICoP Board

December 28, 2020

CORRUPT FAA – PATHETIC!

Aloha All,
While the people on the ground in Hawaii, the most tour copter impacted State in the Nation, suffered totally unnecessarily with the incessant tour copter noise nuisance pollution torture we wondered why our complaints to the FAA fell on deaf ears?
Now we know one reason, corruption at the FAA Honolulu FSDO office.
HICoP met with the FAA FSDO Honolulu Office in Hilo on September 20, 2016, Darett I. Kanayama, Frontline Manager, Federal Aviation Administration, Honolulu Flight Standards District Office. 
The HICoP Board, at that meeting described in detail, verbally and with videos, the incessant tour copter noise nuisance pollution debacle disaster torture that the people on the ground in Hawaii are totally unnecessarily subjected to.
And we thought we were dealing with an FAA that had our interests at heart, a level playing field?  PATHETIC!
To date, the FAA FSDO Honolulu office has done nothing meaningful to address the ongoing business as usual totally unnecessary tour copter noise nuisance pollution torture. PATHETIC AGAIN!
Is this the FAA work ethic, ignore it and it will go away?  Like ATMPs?  NOT A CHANCE!
Read more:  https://www.commerce.senate.gov/services/files/FFDA35FA-0442-465D-AC63-5634D9D3CEF6

Mahalo,
BobFor the HICoP Board

US Senate Report: Whistleblower Retaliation Behind Hawaii Helicopter Crashes

D. Allegations of Misconduct at the Honolulu Flight Standards District Office

In June 2019, Committee investigators received information from a whistleblower alleging misconduct by FAA managers at the Flight Standards District Office (FSDO) in Honolulu, Hawai’i. This initial whistleblower, an FAA employee, alleged that FAA managers too frequently overrode the recommendations of inspectors, hampering the ability of inspectors to conduct effective oversight. The whistleblower also alleged that at least one manager issued improper check ride certifications. The whistleblower indicated that this knowledge was indirect but well known by local employees and representatives of the Professional Airway System Specialist (PASS) union.

On July 31, 2019, Chairman Wicker sent a letter to then Acting FAA Administrator Elwell requesting documents that included information specific to allegations of misconduct in Hawai’i.164 On September 5, 2019, Committee staff provided the FAA a prioritized request for certain items included in the July letter. This prioritized request again included information regarding a specific aviation company in Hawai’i. The Committee has requested documents related to whistleblower allegations of whistleblower retaliation and misconduct at the Honolulu FSDO on July 31, September 5, and December 18, 2019, and has yet to receive many of the specific documents requested.165

A second FAA employee whistleblower contacted the Committee in December 2019, with allegations of misconduct at the same FAA office. The whistleblower, Joseph Monfort, expressly agreed to be publicly identified. Mr. Monfort provided several protected disclosures to the Committee and filed a whistleblower retaliation complaint with the Office of Special Counsel. Mr. Monfort served twenty years in the United States Army and retired as a warrant officer helicopter pilot. In 2009, he began his career with the FAA, and works as a principal operations inspector in Hawai’i.

Novictor Helicopters

Mr. Monfort alleges that some managers in the Hawai’i FAA office have an inappropriately close relationship with Novictor Aviation, a helicopter tour operator in Hawai’i. According to Mr. Monfort, these FAA managers have granted multiple policy deviations for Novictor. The Committee notes that three Novictor crashes have occurred in the last two years, one of which resulted in three deaths.166

Operation of small non-commercial aircraft, excluding on-demand charter flights or air tours, is governed by Part 91 of title 14 of the Code of Federal Regulations (CFR). Part 91 is generally less restrictive when it comes to safety requirements. Certain exceptions for some commercial operators allow them to operate under Part 91 instead of the more stringent safety standards found in Part 135, which generally applies to on-demand charter flights and air tours. The NTSB has a long history of concerns about the safety of Part 91 air tour operations and has recently recommended eliminating the exemption that allows certain air tours to operate under Part 91.167

On November 2, 2018, local FAA management revoked Novictor Helicopter’s Letter of Authorization to operate under FAA Regulation Part 91, citing the company’s accident history and lack of verifiable safety measures, according to Mr. Monfort. As a result, Novictor was required to operate under Part 135. On November 20, 2018, Mr. Monfort’s Front Line Manager (FLM) at the FAA, Darett Kanayama, granted check airman authority to the owner and operator of Novictor, Nicole Vandelaar. In 2017, Ms. Vandelaar had been prohibited from receiving Part 135 check airman authority by the Manager of the Regional Flight Standards Division. Mr. Monfort alleges this prohibition was due to a lack of qualifications, including the 14 CFR Part 119.71 requirement that Directors of Operations have three years of managerial experience within the last six years.168

As a principal operations inspector, Mr. Monfort was assigned to conduct oversight of Novictor Helicopters. On April 29, 2019, a tour helicopter operated by Novictor crashed on a residential street in Kailua, on the island of O’ahu, killing all three aboard.169 Mr. Monfort began an investigation into the crash, which revealed that Ms. Vandelaar had improperly received her check airman certification from Mr. Kanayama. According to Mr. Monfort, Ms. Vandelaar was improperly certified to administer check rides on behalf of the FAA, but subsequently gave a check ride to the pilot involved in the April 29th crash ten days before the accident. Mr. Monfort proceeded to revoke Ms. Vandelaar’s check airman authorization by letter on May 3, 2019. Later that day, Mr. Monfort was removed from the investigation by his Assistant Manager, Michael Heenan. Mr. Monfort’s workload was cited as the reason for his removal. Documents reviewed by Committee staff corroborate these claims by Mr. Monfort.

In a previous incident involving Novictor, Mr. Monfort became aware that a Novictor helicopter had made an emergency landing near Wahiawa, Hawai’i, on September 18, 2018, damaging the aircraft. According to Mr. Monfort, Novictor did not notify the local FAA office, which it was required to do under normal procedure. FAA inspectors only learned of the event when an inspector happened to see the damaged helicopter being transported near the local FAA office with the tail number taped over. A subsequent investigation into the emergency landing found that the accident occurred due to poor maintenance practices and pilot error. The staff who entered these findings into the FAA database that tracks these incidents left the pilot and operator fields blank. According to Mr. Monfort, this is highly unusual and appeared to have been done to obscure attribution of the incident to the pilot and Novictor. As a result, a search of the FAA’s internal accident database for “Novictor” or the pilot’s name does not reveal this incident. Mr. Monfort alleges that this discrepancy in the FAA incident report is evidence of an effort by Novictor and/or FAA employees to divert attribution of this incident away from Novictor.

Safari Aviation

Mr. Monfort was also assigned to conduct oversight of Safari Aviation, Inc., a helicopter tour operator located on the island of Kaua’i. In September and November 2019, Mr. Monfort requested two travel authorizations to proceed to Kaua’i to inspect Safari Aviation. Both requests were denied by FAA managers, making it almost impossible for Mr. Monfort to perform adequate FAA oversight. On December 26, 2019, a Safari Aviation tour helicopter crashed, killing seven.170 In 2016, Mr. Monfort had initiated a review of Safari’s training program due to deficiencies he noted in a check ride with the pilot involved in the December 26, 2019, crash.

During these episodes, Mr. Monfort repeatedly appealed to his office’s senior managers to have his direct manager’s decisions overturned. Mr. Monfort alleges that as a result, he received two separate suspensions that amount to whistleblower retaliation. Mr. Monfort has filed a whistleblower retaliation complaint with the Office of Special Counsel.

On December 18, 2019, after not receiving any documents in response to previous requests about FAA aviation safety in Hawai’i, Committee staff submitted an inquiry to counsel for the U.S. Department of Transportation (DOT) about the production status of the documents prioritized on September 5, 2019. The agency indicated the request was in process. Committee staff emphasized the importance of the specific Hawai’i request and further focused the request by providing an FAA enforcement file number that had been provided by Mr. Monfort. Eight days later, while Committee staff awaited the production of these documents, the December 26th Safari Aviation crash occurred, killing seven.

On January 17, 2020, Committee staff received a tranche of documents in response to the previous and prioritized requests. Of the 157 pages received, only five were substantively related to the prioritized topic of Hawai’i. These five pages identified several relevant attachments that were not provided to the Committee. This document production did not provide all documents related to the specific FAA enforcement case file requested on December 18, 2019.

On January 22, 2020, Committee staff learned that an FAA Special Agent reinterviewed Mr. Monfort regarding a previously investigated matter from 2018 in which he alleged deficiencies in a Part 135 operator’s training program. Additionally, Mr. Monfort was notified that he would be interviewed by FAA and DOT attorneys in February 2020, regarding a fatal helicopter accident he investigated in October 2017. Mr. Monfort reports increasing pressure by his FAA managers to revise findings of his Novictor investigations.

As a result of the Committee’s thorough investigation and review of available documents, on January 24, 2020, Chairman Wicker requested that the Inspector General for the Department of Transportation conduct a thorough investigation into these allegations of regulatory violations and whistleblower retaliation.171

Post Author: HANSTF